Looking for the Best Body Shop in Winter Park? Need a Top Quality Body Shop in Winter Park? We can’t claim the Best Body Shop in Winter Park but people who have tried us, as well as other bigger corporate shops, say they prefer our family owned atmosphere with our personal touch. At other bigger shops you are simply a number, at Ace Paint & Body Works we promise to greet you by your name and remember you! We have been in business since 1995 so we believe we are doing something right! With a Lifetime Warranty, you can rest assured that you won’t need to worry about poor quality work. Have you called Ace Paint & Body Works yet? Ace Paint & Body Works is a Body Shop has been serving the central Florida area since 1995, we are 15-25 mins from the following cities: Winter Park, Casselberry, Orlando, Maitland, Kissimmee, Winter Garden, Apopka, Hunters Creek, Windemere, Lake Mary, Oviedo, Winter Springs, Lake Nona, Lee Vista, Altamonte Springs, Chuluota, Sanford, Conway, Milk District, Colonial Town, and Dr. Philips. Call us today! 407 678 9100. Address: 7211 Gardner Street, Winter Park, FL 32792.
Avoid Auto Insurance Apps for estimates
So you got into an accident. The insurance company has asked you to take pictures with your phone and send them off to them through their claims app. With these pictures they will formulate an estimate. While this seems quick easy and convenient, you’re potentially losing out thousands. Cameras have advanced so much in the past few years but they are nowhere close to the accuracy of the human sight or touch. Perhaps in a few more years they’ll be great but in 2019 we still have a long way to go. The problem with pictures is they don’t tell the whole story. There are times only the human hand can feel a small amount of damage that can only be seen at the perfect angle, as perfectionist we can’t ignore even a small amount of damage. Trust that Ace Paint & Body will look for every damage big or small.
Don’t cash out the insurance check thinking you’ll repair later
Never leave what you can do today till tomorrow. Famous last words and we’ll explain how that affects an auto insurance claim. The fact is most people will cash the check with the intention to repair it later but not get it repaired and this costs you in several ways. First, imagine you had a $1000 insurance check and you potentially have $3000 worth of damage on your vehicle. If you never get your vehicle repaired you just lost out on that $2000 that was owed to you. Many time’s I’ve had people come in my shop with Auto Body repair job that may have been paid for with the initial estimate but now they don’t have the estimate, don’t remember the insurance company, don’t have a contact and now are stuck without enough money to get their vehicle repaired. They now must pay out of pocket for what the insurance company should have paid for.
Anytime we get a big hit or even a small hit most likely there will be hidden damage. This hidden damage most likely won’t be on your initial estimate. For example, your bumper has been damaged, but behind the bumper, you have an absorber, you have sensors, you have an impact bar, which is mounted on the frame or body of the vehicle (which could also be damaged). This is where a supplement is started by the Auto Body Shop. In order to find the hidden damage, you must take your vehicle into the Body Shop and have them dismantle the vehicle with intent to repair. Parts are removed and inspected before they can be put on the supplement estimate. If you had an initial estimate done and you have a check for $1000 for damage’s you might be losing out on thousands from hidden damage. Take your vehicle to an Auto Body Shop like Ace Paint & Body Works in Winter Park and get all the money that is owed to you!
Turning into a corpse waiting for your car to come back from the Auto Body Shop? Did it take a lot longer than expected? We will try to answer these questions and show you how Ace Paint & Body Works in Winter Park decreases cycle time to get your car back as soon as possible. There are several factors that are involved when repairing your vehicle. The body shop is the intermediary between the claimant/insured and the insurance company. We have a job that must make the insurance company happy (do the Auto Body Repair that’s cost efficient) and also keep the insured/claimant happy with a repair done fast and not cheaply. It can be quite a challenge trying to keep both of our customers happy but we make it work.
Typically if your car was towed to the body shop it will take some time to get it back to the road. The first step is to write up an estimate. There will be parts missing/broken, and though we have an amazing resource for all millions of parts that exist it can take quite a bit of time locating every single fender, nut, screw, clip that puts your vehicle back together. The industry standard can be 24-48 hours to write a thorough estimate. At Ace, we try our best to get the estimate done within 24 hours of the vehicle being dropped off.
If an insurance company is paying for the repairs, we must have everything approved before we can move forward sometimes. The estimate is submitted to the insurance company for approval. It can take 48 hours or more for the insurance company to approve the estimate. Now we are already 4 days in and the repairs haven’t begun yet. A reputable body shop will fight on behalf of the claimant/insured behind the scenes to get what they are owed. At Ace, we have bargaining power because we educate ourselves on correct repair procedures. We could be going around in circles with the insurance company trying to get what your car deserves which is parts that work/fit, and are approved by your vehicle manufacturer. Now sometimes the insurance companies act as they know better than vehicle manufactures. We at Ace will have vehicle manufactures position statements that prove everything we do is for the safety of our customers. Some body shops don’t educate themselves and the insurance company will gladly pay less than what the vehicle requires in order to save themselves money because at the end of the day the responsibility of repairing the vehicle the correct way is on the body shop and not the insurance company.
So the insurance company has approved the repair and now we must wait anywhere from 1-3 days for the parts to arrive. Now we are 5-7 days in and the vehicle has still been sitting waiting to be repaired. Many time’s we get new sheet metal parts that are damaged so now we have to return them and wait another 1-3 days. Day 8-10 and the vehicle can still be sitting. Of course, there are times we can work on the vehicle while still waiting for parts, and we won’t need to sit on the vehicle. At Ace, we will pre-order the parts before you bring your vehicle in if it’s still drivable to save us from any part delays. We have great relationships with local part dealers to give us the parts the quickest way possible. We also test fit parts prior to painting them so we don’t have issues after the fact, this extra step takes time but also saves a lot of time in the end.
So the initial parts are here and we are starting to get into the actual labor of repairing, replacing, and repainting parts. This is actually the quickest part of the whole repair process, this can all be done within a few days depending on how big the repair is and how well educated and prepared the body and refinish techs are. At Ace, we train our employees so they stay up to date with I-Car repair procedures, the industry standard for Auto Body Repair information. You may have had an estimate that says 20 hours body labor and 10 hours refinish labor, that’s a total of 30 hours. The way the industry breaks down these hours is you should be spending at least 4 hours a day per vehicle. In this example 30 hours = 7.5 business days. An average shop will take 7-8 days to do a 30-hour repair, at Ace we will do it in 5-6 days saving you precious rental costs. Ace Paint & Body Works cycle time is above the industry stand in the Orlando and Winter Park area.
There are times we must rely on outside vendors to help us get your vehicle back on the road. We organize, glass replacement, tire replacement, wheel repairs, wheel alignments, and painted pinstripes to outside vendors. We schedule these beforehand so we aren’t waiting around for outside vendors to show up. These sublet repairs can slow us down at times because we must rely on outside vendors who have their own schedules to fulfill but our scheduling system helps cut down the cycle time.
Once we get into the nitty-gritty of repairs, we are getting into the supplement zone. A supplement is an addition to the initial estimate. Once we start removing quarter panels or other welded on parts, we start finding new damage. Now we must go back to step one of calling the insurance company for approval, we are now delayed another day or two waiting for approval from the insurance company. Once approved we need to order parts again and just like that, we just killed another week waiting on insurance and parts. We are easily in week 3 of repairs if it was a big hit. The way we get around this again is having great relationships with part manufacturers and insurance companies to get your vehicle back on the road quicker.
These are all the challenges we face as a Body Shop. With so many variables involved in getting your vehicle back on the road, it can be challenging but we love the challenge and love putting smiles on our customer’s faces. We will work closely with your insurance company and we won’t allow your vehicle to sit longer than it has to. We will do everything in our power to get your car back on the road in a safe manner and as fast as possible without compromising quality.
Orlando Car Buying Tips from an Auto Body Expert
If you are in the market to purchase a used car chances are a body shop in Orlando or a collision center in Orlando may have worked on it. There are several things to look for that can help you make a better buying decision. Let’s go over some of those things. If a vehicle has any of these exterior problems, there is a good chance the rest of the vehicle could have other problems that you can’t see.
First, you want to check the body lines. Are all the gaps equal on both sides of the hood and fender? Are the door gaps the same on both sides of the vehicle? A poor repair will have unequal gaps.
Check the paint around the edges and near the door handles. Is paint chipping off? Is there a lot of orange peel? Are there sand scratches in the paint? Does it look like it was masked off and sprayed? This a distinction of a bad paint job. Is there overspray on parts? Does all the paint match?
open the hood and check the bolts and screws. Are there screws missing? Do all the screws match? If the screws and bolts are missing or they don’t match that means that the car may have been assembled incorrectly. There is a good chance other shortcuts were made if it was repaired.
we hope these few pointers can help you buy a great used car! These pointers could help you save thousands in the future! If a person who owned the car took it to a cheap shop, you best believe they took it to a cheap mechanic, assuming it was taken to a mechanic at all! Happy buying!
You may have heard of the term “blending” when getting an estimate, if it wasn’t explained correctly we will try our best to make sense of it. With today’s fancy metallic paint jobs it’s become increasing difficult to match paint perfectly unless you do a “Blend” panel. To put it simply when a panel of a vehicle is being painted and it’s close to another panel, the adjacent panel must be blended for paint match purposes. If a door is damaged all the way across the front fender and rear door would also need to be painted, not fully, but partially, which is what blending is. You partially paint the door fading out the paint so the human eye can’t detect a difference in the gradual color change. We’ve attached a picture to try to help you visualize what a blend is.
At Ace we always recommend blending panels that are close to the damage, we will try to avoid it anytime we can to save our customers money but sometimes it can’t be avoided. We hope this helps you understand what blending is!
Why the big price difference?
You may have gone around to a few shops and been given estimates that are drastically different. Allow us to break it down the price differences for you.
Paint Quality: There are several different types of paint quality that exist. Always make sure you get a lifetime warranty if you want a paint job to last the lifespan of your vehicle. Anytime you paint a panel of a vehicle you want to make sure the paint reaches all parts of that panel, that means behind door moldings, behind door handles, and behind quarter glass panels. Lower quality shops will simply tape up removable parts. The problem with taping parts is that once you pull the tape off, the clearcoat seal will have been broken from panel which means there will eventually be delamination. Delamination means the clearcoat will start chipping off exposing the basecoat which will start fading quickly and the whole paint job will look like it was spray canned. At Ace we will provide a lifetime warranty on the workmanship for the life of your vehicle.
Parts Difference: There are several different types of parts used in the auto repair business that have a big price difference but today we’ll focus on four main types. New OEM, Used OEM, Aftermarket and Reconditioned. Knowing the different part types can help decipher an estimate and know what you are being charged for.
New OEM – New Original Equipment Manufacturer part made by the company that makes the vehicle for example Honda makes the OEM parts for Honda, these parts are usually the most expensive but also fit the best.
Used OEM – A used OEM part is an Original Manufacture part that is pulled from a vehicle that may have been damaged in the front but the parts in the back are still usable. These parts are usually a lot cheaper than New OEM, especially if the vehicle is older.
Aftermarket – Over the past few years Aftermarket parts have become a lot more available. The parts look exactly like OEM but they aren’t made by the Original Manufacturer. We don’t always recommend buying Aftermarket parts because they may not have the same factory fit, but if trying to save money they might be the best option. If you do go with an Aftermarket part, make sure the parts are CAPA certified, which means they have been crash tested.
Reconditioned – Reconditioned parts are OEM parts that were involved in an accident and professionally repaired for resell purpose. The price is similar to aftermarket or Used parts.
Training: Not all shops hire the same type of people. Training is extremely important when it comes to repairing a vehicle the right way, especially in this day and age where there are so many safety features on the vehicle which could mean the difference between life and death. Companies with lower estimates may not have the right type of training for their technicians. Always ask if the techs fixing your car are I-Car Certified. At Ace we continually give I-Car training to our technicians.